General Information

Infinity is a comprehensive time and workforce management system that combines powerful software with integrated hardware to streamline employee attendance, absence management, access control, and more. It is designed to enhance productivity, security, and compliance for businesses of all sizes.

Many other solutions are originally designed for European, American or Asian markets with ‘workarounds’ in place to fit standard UK rules. Developed in the UK, Infinity is written from the ground up to cope with the myriad of use cases that UK businesses have with scheduling and tracking their workforce.

Countless hours can be spent manually processing timesheets, calculating overtime and processing payroll. At its core, Infinity is a time management software which accurately tracks and calculates employee hours, even with complex shift patterns, holidays, and other absences. Employers can ensure that they are only paying for hours worked, while employees will be reassured to know their hours are correct for accurate payroll.

Beyond time management, Infinity can be used as a powerful human resources tool with several HR modules built in as standard, potentially replacing spreadsheets or paper-based systems.

Small, medium, and large businesses in any sector can benefit from using Infinity to manage their workforce. It can be used for a single site, or by companies spread across the UK and even home or remote workers.

Yes. Our team discusses the requirements of each customer and draws upon many years of experience to help roll out a system in new and established businesses alike. Whether replacing an existing time management system or implementing a new one from scratch, we’ll assist with each step.

Yes. Out of the box, the software is capable of handling standard or even complex schedules. For those occasions where out-of-the-box isn’t good enough, there are several customisable scripting points which allow for almost any scenario. If a customer has rules which may not be the norm, our team will discuss whether a solution can be provided.

Infinity is completely scalable based on the number of employees a business has. With options for 50, 75, 150 or unlimited employees it is scalable for pretty much any size of business. We have clients with as few as 5 employees and others with more than 30,000 employees.

GDPR & Compliance

In its current format, Infinity is an on-premises solution that ensures personnel data is kept with the customer. It is designed to utilise secure Microsoft SQL databases at the back end and user permission policies at the front end, so information can only be available to those designated to view it.

All data is kept and controlled by the customer. With GDPR automation, software users can be proactively advised when data is due for removal from the system, based on the client’s retention policy.

Technical Support

Beyond the training and setup given by our dedicated software support team during implementation, we offer annual software support packages starting from £495.00 per annum, with priority response time. Alternatively, for non-support customers, ad hoc support charges start from £47.50 with a 48-hour response time within business hours.

Yes. There are many built-in reports, from weekly timesheets and absence listings to Bradford Factor and anomaly reporting, which can be output as PDF or Excel formats. In addition, several powerful dashboards can be used to view live data on-screen.

The system can produce real-time fire roll call reports at the click of a button, or when connected to additional hardware can automatically print and email the reports upon fire alarm activation.

Not quite. Infinity is an on-premises solution, which can be installed onto remote servers classed as ‘the cloud’. However, it is not an internet cloud-based solution.

If you have a question that isn’t answered above, then please do reach out – we’ll be happy to help.

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Whatever your organisation’s size, industry, or scope, our time management systems can deliver immediate improvements to your workforce.

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Book a demo

Experience the power of Infinity first-hand with a personalised demo tailored to your business needs. Simply fill out the form below, and our team will be in touch to schedule a time that works best for you.

    Your privacy is important to us. Rest assured that the information you provide to us via the form above will only be used internally and for the sole purpose of assisting with your enquiry. Your data will not be shared or transferred outside of our team without your express permission.

    Get support with Splashtop SOS

    Remote support is available through Splashtop SOS, a secure, easy-to-use tool that allows our in-house technicians to log into your PC to provide assistance. Simply download and run the appropriate client for your machine, and the software will guide you through the installation process.

    This connection is initiated only with your permission and can be ended at any time. The software runs temporarily without installation, ensuring control and privacy. If you’re unsure or need verification, Infinity encourages you to contact their support team for confirmation.

    Important: Please ensure you have your 9-digit Splashtop Session Code to hand when entering a support session.